Happiness Guarantee


We consider you and your dog’s happiness our #1 priority. If you have any issue with your order, please get in touch as soon as possible and we’ll endeavour to make your Pet Threads experience a positive one.

To ensure that you make the right purchase the first time (within your expectations), please ensure that you take notice of the unique size guides on each product page, refer to the estimated delivery times and understand our returns and shipping policies.